Frequently Asked Questions

Why should I register at

Once you have registered on the website you can:

  • Email yourself or friends details of an item
  • Create, save and share your own personal Lookbooks.

Can I order furniture from

Theodore Alexander supplies high quality furniture to a network of authorized dealers.

To find a dealer near you, visit our Locate a Dealer page.

What are the system requirements for using your website?

  • Browser – Our site is optimized for Internet Explorer 6, 7 and 8, Firefox 3.5 and 3.6, Safari 5, and Chrome 5. If you need to upgrade your browser, you can always download free upgrades from Microsoft, Mozilla or Apple.

  • JavaScript – You must have JavaScript enabled when using our site. You can turn on JavaScript through your Browser settings and preferences (Internet Explorer, Firefox, Safari, etc).

  • Screen Resolution - Our website has been designed and optimized for a screen resolution of 1024x768 pixels. If your resolution is set below this setting, pages may be difficult to read or navigate. Check your Operating System manual for directions on changing this setting.

  • Flash – We use Flash 9 currently. If you need to upgrade your Flash version, you can always download free upgrades from Adobe.

Does your site use cookies?

Yes. We use cookies to help optimize and customize your site experience. Cookies are small files that are stored on your computer. We do not store any personal information about you in cookies. Although cookies are optional for browsing our site, they are required for registering, signing on, creating Lookbooks and for Dealers who want to add items to their cart. If your system currently has cookies disabled, check your browser’s help menu to learn how to enable cookies.

I've forgotten my password. How can I retrieve it?

When you go to sign in, simply click on the Forgot? link located beside the password field.

How can I search for an item?

You can search our website by keyword or by product item code. To narrow your search, use our Advanced Search.

Where can I buy Theodore Alexander furniture?

Theodore Alexander is distributed globally, with dealers in America, Europe, the Middle East, Asia and Russia.

To find a dealer in your area, visit our Locate a Dealer page

How do I look after my furniture?

For full care instructions please look at our Furniture Care section, which details how you can look after Theodore Alexander furniture, metal, lighting, leather products, and many other materials.

Where can I find more information about Theodore Alexander?

Theodore Alexander is one of the leading manufacturers of fine furniture. Our comprehensive collections consist of several thousand designs, providing eclectic, traditional and modern classical furniture and accessories to our clients.

Theodore Alexander has become eminent in its field – renowned as a unique brand embodying quality in design. To us, quality is paramount and we aim for excellence in every single piece. We strive for innovative designs and create furniture to last lifetimes.

Founded in 1996 by the enigmatic Paul Maitland Smith, an industry legend who has pioneered high end furniture production throughout Asia for the past 25 years, Theodore Alexander is now one of the largest furniture manufacturers in South East Asia. Our reach is global through a retailer network that spans far and wide.

Visit About us to learn more about our Philosophy, Craftsmanship, and Social & Environmental commitments.